PPO patients: We will bill your insurance company after each visit. It is your responsibility to keep your insurance and personal information current in our files. Co-pays, deductibles, and co-insurance must be paid at the time of service. This is a contractual agreement that we have with your insurance company. After your visit charges have been reconciled with your insurance, you will receive a billing statement from our office. The amount on this statement will reflect your balance, and any remaining balance is due and payable within 30 days. Any balance remaining on your account for services not covered by your insurance company is your responsibility.

We suggest that you familiarize yourselves with your insurance policy regarding deductibles and co-insurance for specialty visits and diagnostic tests as your coverage may differ compared to a primary care physician visit. Please be sure to notify us of any changes in insurance, address or phone numbers. We accept most PPO plans; please contact us for questions regarding in and out of network benefits. Remember newborns must be added to your insurance plan within the first 30 days after birth.

HMO patients: Your first visit will require a written authorization from your child's doctor's office. Any authorizations for follow-up visits and procedures will be handled by our office.

You can reach our billing representative, Maria Valencia, at our Encino office:

• Monday through Friday 9:00 am to 5:00 pm
• By phone at (818) 784-6269, ext 223
• Or anytime by e-mail at mvalencia@pcmasc.com

Maria will be happy to assist with any of your billing or administrative questions or concerns.

Please do not use this e-mail for any medical questions, or to contact your physician or our staff.